Please read our returns policy carefully before making a purchase.

Returns and Exchanges

  • Returns are only accepted if an item is damaged or if there has been a misrepresentation of quality or appearance.

  • We do not accept returns due to change of mind or incorrect selection. Please choose your items carefully.

  • Exchanges are available, however, all associated shipping costs are the responsibility of the buyer.

Refunds

  • We offer a 100% money-back guarantee if you are not satisfied with your purchase due to any misrepresentation of quality and/or appearance.

  • To claim a refund, you must contact us via email within 7 days of receiving your goods.

  • Refunds will be issued only after the goods have been returned to us in their original packaging and in good condition.

  • Please specify the reason for the return and whether you would prefer a replacement or a refund.

  • We strongly recommend returning your item via a trackable shipping method.

Product Presentation and Accuracy

  • All products are pre-checked and shipped in perfect condition.

  • Product images on our website are presented in high resolution to ensure a close likeness to the original items. The colours depicted are true to the original when viewed on an accurate colour calibrated system.

  • Please note: Colours may vary slightly depending on the device or screen you are using.

Damaged Items

  • If your goods arrive damaged, please contact us immediately via email, and no later than 7 days after receiving your order.

Processing Time

  • Refunds will be processed within seven (7) days of receiving the returned goods in acceptable condition.